Shipping and Policies
I accept PayPal or credit cards! If you choose to pay with PayPal, please make certain the Paypal ship to address is correct. There is a 6.75% sales tax added to all purchases shipped within NC.
I will get your order shipped in 5-7 business days! If I have the item in stock, I can usually ship in 2 days. Naturally, sometimes problems may arise that prevents your bag from being shipped promptly. I will always contact you by email if there is a delay.
I normally ship USPS insured and will be happy to combine shipping for your benefit. If you prefer UPS, please ask for a price quote before ordering, as I am not as familiar with their rates. For several items, I'll be happy to get an accurate, actual amount before you pay.
If you need your item rushed, I will make every effort to accomodate your needs. Please message me before you place your order to make sure I have the item in stock. Refunds will not be issued if an order is placed and RUSH order has not been granted prior to the order. Additionally, I cannot guarantee delivery once the package has left our hands with USPS. If your package does not arrive and has been Express mailed, I will only refund the cost of the shipping, not the products.
Refunds and Exchanges
Monogrammed items are not refundable once your order is placed, due to their customization! If a bag slips through my shop unnoticed that is damaged in any way, I will refund or replace that bag. Please make sure you've given me the initials or names correctly and contact me with any questions.
Additional Policies and FAQs
I can offer a discount for orders over 12 items!