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Shipping and Policies

I accept PayPal or credit cards! If you choose to pay with PayPal, please make certain the Paypal ship to address is correct.   There is a 6.75% sales tax added to all purchases shipped within NC.

Shipping

I will get your order shipped in 5-7 business days! If I have the item in stock, I can usually ship in 2 days. Naturally, sometimes problems may arise that prevents your bag from being shipped promptly. I will always contact you by email if there is a delay.

I normally ship USPS insured and will be happy to combine shipping for your benefit. If you prefer UPS, please ask for a price quote before ordering, as I am not as familiar with their rates. For several items, I'll be happy to get an accurate, actual amount before you pay.

If you need your item rushed, I will make every effort to accomodate your needs. Please message me before you place your order to make sure I have the item in stock. Refunds will not be issued if an order is placed and RUSH order has not been granted prior to the order. Additionally, I cannot guarantee delivery once the package has left our hands with USPS. If your package does not arrive and has been Express mailed, I will only refund the cost of the shipping, not the products.

 

Refunds and Exchanges

Monogrammed items are not refundable once your order is placed, due to their customization! If a bag slips through my shop unnoticed that is damaged in any way, I will refund or replace that bag.  Please make sure you've given me the initials or names correctly and contact me with any questions.

Additional Policies and FAQs

I can offer a discount for orders over 12 items!